Houston IT Support 

Cybersecurity and IT Services for your business


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Looking for Houston IT Support?


Modern technology has transformed the way organizations run. But the moment your tech doesn’t work at full capacity, your operations and security are at risk. We help by reducing that risk and providing Houston cybersecurity focused, strategic, and personalized IT support.

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The Elemental Edge

The Elemental Edge is our proprietary, white glove approach to IT Management and Service Delivery. This process is the client experience we have honed over more than twenty years in IT and is rooted in industry standards. 

Your organization has its unique technologies, pain points, and opportunities. We commit to learning how you do business to help you align your technology needs with your business strategy. Together, we create a comprehensive plan that helps your company meet its goals and improve overall productivity.

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Managed and Co-Managed Services

Whether you need full-service Atlanta IT Support or occasional expert services to augment your IT team, we’ve got you covered.


Device Management & Monitoring

Ensure your team’s devices are up-to-date, licensed, and working seamlessly to support your security.

Houston Cybersecurity

Leverage our security expertise to keep your operations up and running, no matter what. Security is at the forefront of everything we do, from building a cybersecurity strategy to business continuity plans.


Maximize your technology infrastructure and ensure you meet all compliance requirements with strategic insight into problem areas and opportunities to develop a roadmap to success.

Industry-Specific, Custom Cloud Services

Oversee any cloud network needs, from management to migration.

Governance, Risk, and Compliance

Regulatory compliance affects most businesses in some way. We help our clients navigate their risk by creating plans and strategic projects to comply to the standards, laws, or regulations mandated by governing bodies.


We specialize in security-focused, strategic, and personalized IT support. Our team of experts deliver exceptional computer support and services, ensuring that your IT infrastructure runs smoothly and efficiently. Whether you are seeking comprehensive computer IT support, robust managed services, or Atlanta Cybersecurity we have you covered. As an award-winning IT services company, we know the best technology is the kind you do not have to think about. Choose 3rd Element to quickly resolve your issues, fortify your defenses, and gain peace of mind. For unparalleled Houston IT support, let our experts take care of your team.

Houston Industry Partners

We’re proud to partner with the best technology partners out there to deliver IT
services that solve your most critical challenges. In fact, 3rd Element serves diverse industries in the Atlanta area, including Healthcare, Legal, Manufacturing and Professional Services sectors. We understand the unique IT challenges faced by these industries and offer specialized managed services to meet their specific needs. Partner with us and ensure your technology performs when the stakes are high in Houston.

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Cyber Risk Assessment

Schedule a no pitch consult with one of our experts. Learn about best practices, how to follow them, and what's best for your organization.

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frequently asked questions


Managed IT Services are a comprehensive, budgeted and predictable approach to managing and maintaining your IT infrastructure. It includes everything from 24/7 monitoring, cybersecurity, and support to on-site repairs, maintenance, and strategic IT and security consulting.


The short answer is RISK.

Break/fix or hourly support is a type of IT support that businesses use when they experience an IT problem. With break/fix support, businesses pay for each individual IT problem that they experience. The RISK is on the business, as much of the needed ongoing maintenance and cyber security is not performed, or performed at intervals that are not sufficient to prevent incidents and breaches from occurring.
Managed services, on the other hand, are a type of proactive IT support and cyber security using a shared risk model. We proactively monitor, manage, patch, update and respond to our client’s IT infrastructure and security issues to prevent problems from occurring in the first place. Managed services are typically more expensive than break/fix support, but they can save businesses money, and the business in the long run by preventing IT issues or security incidents from occurring.

Absolutely! We work closely with all of our clients to provide strategic insight into potential problem areas in your business. We also look at the opportunities we see to develop a blueprint for future success. Finding ways to leverage tech to benefit your business and drive potential growth outcomes benefits us both. Plus – we love to see our clients grow!


Our help desk is available 24/7/365 to provide white glove support. Often it will be remote support, as not everything needs completed on site. However, people do business with people, and we like to see you too, so expect to see us on site as well. We prioritize issues to minimize downtime and keep your business running smoothly.

Headquartered in Central PA

Serving Businesses Nationwide

Ensure your technology performs when the stakes are high

We simplify technology so your business can thrive.

Imagine what your organization can achieve with
consistent technology that just works.

Call us today, or fill out our online contact form to get started.

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