Municipal Government IT Support

Managed IT Support for Local Government

Efficient, Reliable, Predictable 

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Municipal Government IT Services

Specialized Support for all your departments

We understand that local governments don’t operate the same as corporate entities. Your technology needs differ significantly. In order for you to serve your constituents and residents well, your technology needs to work for you. We also understand that trying to solve technology issues that delay your initiatives can be frustrating, time-consuming, and expensive, forcing you to spend funds that should be going to serve the community. Our municipal government IT support expertise helps you with the specific office technology that you need, and municipal government cybersecurity keeps you secure.

Needs are Different

This isn’t our first time in municipal government IT support. 3rd Element has many years of experience in:

  • CJIS and Police Department IT and Technology Support. 
  • We have been through FBI audits with our clients, and all of our employees are cleared by the FBI on a regular basis.
  • Understanding the systems typically used by governments and how to make them perform properly. Everything from line of business applications, and EOC’s to A/V systems, and mobile everything  – we’ve supported it all.
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IT SUPPORT FOR LOCAL GOVERNMENT

Reliable Technology and Support

Your focus should be on your residents and their needs, not worrying about IT. Our experts know the best-in-class tools to make sure you have the best technology infrastructure possible and our proven process is designed to help things run safely and without error. Understanding that government facilities face different challenges than traditional corporate enterprises and traditional businesses, we have a lot of years of experience to tackle those challenges head-on.

Customer Service

Awesome Comes Standard is one of our core values. We are here to provide you with the best customer service, support, and guidance in making the best technology decisions for you and your constituents. Security needs are top-of-mind and essential in ensuring the safety of your community. Providing the best municipal government cybersecurity tools and methods to ensure your data and your citizens are safe and secure at all times is priority one.

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Frequently Asked Questions

For expert municipal government IT support, you’ve come to the right place.

WHAT SIZE GOVERNMENT CLIENTS ARE YOU COMFORTABLE WITH?

We are comfortable working with small (10 users) to large clients (500+) in a variety of different ways.  

DO YOU REPLACE IN HOUSE IT STAFF?

Depending on the needs and budget of your organization, we can replace the in-house staff with our own, or partner with your staff. If you have a great staff we can make them better by complementing their skillsets with our deeper and wider ones.

SECURITY IS PRIORITY! WHAT MEASURES DO YOU HAVE TO KEEP GOVERNMENT SAFE?

We use best in class security for all of our clients. Government has a few extra needs for CJIS, security frameworks, and continuity planning. We provide all of that and more.  This allows you to take your security to the next level.